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CINTEL confirms its business development in East Africa


CINTEL is pursuing the deployment of its Trace-IS solution in all concerned departments of DJIBOUTI TELECOM, with the implementation of SIGA application (Geographic Information System in Agency) and  generalization of AMIRA field force management module. Field technicians are being equipped with a MTec, CINETL connected measurement tool, and a Trace-IS_M application on a tablet.

Thus, the entire DJIBOUTI TELECOM organization benefits from the digitization of processes, aiming constantly at improving the customer experience.

In addition, Tanzanian operator TTCL has confirmed its interest in MTec, which has been used for measurements on the copper access network for several months, and for CINTEL's geospatial applications that process the collected field data.

These customers are already using CINTEL applications and tools: ORANGE Ivory Coast, SONATEL, TOGO TELECOM, BENIN TELECOM, CAMTEL, DJIBOUTI TELECOM, TTCL, ORANGE Mayotte, ORANGE Reunion, MAURITIUS TELECOM

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TraceIS is an innovative Operating Support System that aggregates OSS & BSS functions for  Order/Delivery process, reducing TTA and TTR, and that allows real-time supervision of the access network

 

  • Dedicated solution, designed with and for Telcos
  • Interconnected Platform to existing Information Systems
  • A suite of independant modules covering the whole order-delivery process : WorkForce Management, Mobility, Data Acquisition, Data Cleansing, Trouble Ticketing, Geographical Information System, Business Intelligence, Business Process Management,...
  • A all-in-one connected measurement tool, MTec
  • A global solution for Customer Relation Management

 

Trace-IS uniqueness is the capitalization of all field result and their processing for updating different BSS applications